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How can I delete my Chrono24 user account? No. Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. Fifty listings for watch accessories count as a single watch offer. Our multilingual support team is always available to assist you. Describe your watch in detail. Our promise: Every new and used watch on Chrono24 is authentic. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. We immediately suspend any dealer proven to be offering fakes or replicas. Most are good. Why should I communicate with buyers and sellers on Chrono24? You'll find all penalty fees in your Market Portal. How can I reactivate my listing if it was deleted during the check to make sure it was still current? Do not rely on email payment confirmations. Shipped and arrived quickly - great condition and well packaged. https://www.chrono24.com/info/mychrono24.htm. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Price was competative and delivery was quick. first watch bought on chrono , would defo use the app again. This would wouldn't have worked with eBay/Paypal . The United States are an exciting challenge for Chrono24 and we accept it with confidence. We'll send you an email as soon as the item has been shipped. The purchase price is then paid out to you once the watch has arrived at its destination. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. Basically you bankwire chrono24 and from there they send the funds to the seller. There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. 4. Probably better than a blind wire transfer. How much does it cost to sell on Chrono24? If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. How a seller responds to questions is in our opinion the most important. Further details can be found. The watch im trying to buy is out of spain and its and established business. People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. Is the information I provide in listings binding? As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. The sales process takes place using the secure Escrow Service on Chrono24. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Dont lose the seller by giving a very low offer. The Chronography keeps track of which listings you have visited in reverse chronological order so that they are easier to find again. Yes, the information you provide in listings is binding. To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Security images allow us to determine if the seller is actually in possession of the watch. How do I filter search results for specific listings? Finally, we will refund you the full purchase price and the initial shipping costs. The account's user-friendly interface enables you to view your information at a glance. Many dealers take national holidays off in addition to other vacation days. Can I sell items on Chrono24 without a taxpayer ID number? Private sellers are allowed to post up to 10 listings simultaneously. What should I know about purchasing from private sellers? 5 stars. Most dealer listings will include information about the delivery time and shipping costs. *For details, please inquire via phone or email. No, you can also follow watches that you are simply interested in. We recommend selling your watch via a private listing. Is my information forwarded to third parties? Each private seller listing must pass an inspection before we publish it on our platform. ) or email our support team within 14 days of receiving the watch. Premium: 209 2.5-6.5 %. The highest commission rate that Chrono24 charges is 8.5%. This time in Berlin. Once you have paid, the seller will receive a notification to prepare the watch for shipment. Excellent experience. How do I edit or delete private listings? The AD is still up even though I have sent many emails to Chrono 24 and calls. I've now used them a number of times and have always been happy. Dealers ship every order with full insurance coverage. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? Can I sell items on Chrono24 without a taxpayer ID number? We will document and confirm your wish to return your order and guide you through the next steps. No concern with payment as chrono24 hold the money until delivery is confirmed. How do I find my taxpayer ID number (TIN)? Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? Chrono24 thoroughly reviews every dealer's identity and integrity during the registration process. Bank transfer has little to none. The watch was exactly as described and I was not disappointed. Items are typically available immediately or on short notice. Why is Chrono24 checking if my listing is up to date within the paid period of validity? Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Your contract partner is always the respective dealer or private seller. Patience is the name of the game sometimes . Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. Once you've sold your watch, we charge a commission fee of 6.5%. Ok, so after last nights contact I'm awaiting the seller taking some up to date pictures when the shop re-opens tomorrow. We hope this how to buy a watch on Chrono24 blog will give you some guidance that has helped us over the past. There are a number of reasons why you may not be able to find your listing on Chrono24: You can edit or delete private listings in your myChrono24 user area under ", If payment for your premium upgrade doesn't go through, you can cancel the transaction and return to Chrono24. The dealer usually chooses the delivery service. Big props to Pieces of Time in Connecticut. We can also delete conversations for you upon request. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. This includes their trade license, as well as references from other dealers. How can I pay for an order using an escrow service. My only concern is if there is 20 percent vat tax. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. Send the watch back fully insured and in its original packaging. We immediately suspend any dealer proven to be offering fakes or replicas. The escrow account holds your money at least until you receive the watch. Increased demand can also result in a backlog of inquiries, leading to delayed responses. Yes, you can link as many Apple IDs/Google Accounts as you like with your Chrono24 account. The dealer may only sell original goods from trusted sources. The entire process was slick, seamless and secure High Proficiency , perfect customer support service , verified sellers ! This comprehensive coverage includes payment via the Escrow Service. This law requires us as a market portal to provide the German Federal Central Tax Office (BZSt) with information about all income earned by sellers using our platform. I've bought watches from a few chrono24 sellers. Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. Our Listing Assistant will recognize the watch and fill out certain details automatically. *For details, please inquire via phone or email. A friendly and competent team in the land of opportunity. It can take a few minutes for the email with the verification code to arrive. How and where can I pay the customs duties and import taxes? Negotiating can be a study on itself. As long as you haven't made other arrangements with the dealer, orders with Buyer Protection are always shipped fully insured, even internationally. MAXIMUM BUYER PROTECTION. If you cannot set the watch to the specified times, you may write them on a slip of paper and place that next to your watch. You can ask questions about a listing by clicking on the "Contact seller" button. *For details, please inquire via phone or email. Press J to jump to the feed. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. So helpful advise on my purchase process. I didn't use it, but it was an option, if the seller supports it. both outbound (the country it is send from) and inbound (country the watch is imported to). What determines the total price of a watch? The dealer must truthfully state the conditions of their goods and point out possible defects or damages in writing and with pictures. Hong Kong is set to become the Chrono24 hub for Asia-Pacific. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? Customer focused process and facilitating customs import duty policies and risks, Authentication by hand by an experienced watchmaker, Quality certainty over movement, timekeeping and condition, Authentication report and photos/videos documenting the authentication of the watch, Insured shipment with a priority carrier to your doorstep, Free returns and refund if a watch is fake or incorrect. The Trusted Seller seal is further evidence of a dealer's trustworthiness. Registering on Chrono24 brings you closer to the world of luxury watches. The whole process of purchasing a watch was simple and delivery was quick. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. If the same model is added by other users and we have sufficient data, new information will be added to your Watch Collection automatically. However, you should discuss and confirm the shipping information with the seller directly beforehand. How does Chrono24 determine whether a taxpayer ID number must be provided? If you decide to buy the watch directly from the dealer, please take note of the dealer's terms and conditions. Am I insured against shipping damage or theft? I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. How can I change it? I know - due diligence - but how do people generally pay? The buyer usually pays via the Escrow Service on Chrono24. Our promise: Every new and used watch on Chrono24 is authentic. You will be responsible for the return shipping costs in most cases. The manual review hasn't taken place yet. The DAC7 is the new EU Directive 2021/514. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. This is where Chrono24 makes its money. and may only list original timepieces. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Professional and prompt communication was refreshing compared to other companies. Who is the seller?. Changing your email has no effect on your information with Google or Apple. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. 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Does Chrono24 determine whether a taxpayer ID number ( TIN ) the customs duties and import taxes email with verification...
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